Customer Service & Hospitality
Digital Customer Service: Chat, Email & Social Media
Deliver fast, friendly and consistent service through chat, email, WhatsApp and social media.
⏱ 1 Week🌐 English & Arabic
What you'll learn
- ✓Write clear, friendly digital responses
- ✓Apply response time and quality standards
- ✓Handle complaints on public channels
- ✓Use templates and tools effectively
- ✓Protect brand reputation online
Who this is for
- →Customer service agents
- →Social media and community managers
- →Contact centre staff
- →Marketing and communication teams
Prerequisites
No formal prerequisites are required.
Price available on request
Upcoming Dates
Oct 26, 2026
Cairo
Nov 16, 2026
Singapore
Dec 14, 2026
Kuwait City
Certificate Included
Group Discounts Available
In-house Delivery Option