Customer Service & Hospitality
Guest Relations & VIP Service
Deliver personalised, discreet service that delights high-value guests and VIPs.
⏱ 1 Week🌐 English & Arabic
What you'll learn
- ✓Understand VIP and luxury guest expectations
- ✓Prepare and coordinate VIP arrivals
- ✓Apply protocol and cultural etiquette
- ✓Personalise service using guest preferences
- ✓Handle sensitive situations discreetly
Who this is for
- →Guest relations officers
- →Front office and concierge staff
- →Protocol and hospitality staff
- →Luxury retail and private banking teams
Prerequisites
Experience in a service role is recommended.
Price available on request
Upcoming Dates
Oct 19, 2026
Doha
Nov 2, 2026
Hurghada
Nov 23, 2026
Dubai
Dec 7, 2026
Geneva
Certificate Included
Group Discounts Available
In-house Delivery Option