Customer Service & Hospitality
Hotel Front Office Operations
Run efficient hotel front office operations from reservation to check-out.
⏱ 1 Week🌐 English & Arabic
What you'll learn
- ✓Describe front office functions and organisation
- ✓Handle reservations and room allocation
- ✓Manage check-in, check-out and cashiering
- ✓Respond to guest requests and complaints
- ✓Support upselling and revenue
Who this is for
- →Front office agents and supervisors
- →Reservations staff
- →Guest services staff
- →New hospitality employees
Prerequisites
No formal prerequisites are required.
Price available on request
Upcoming Dates
Oct 26, 2026
Hurghada
Nov 9, 2026
Dubai
Nov 30, 2026
Bangkok
Dec 14, 2026
Muscat
Certificate Included
Group Discounts Available
In-house Delivery Option
