Customer Service & Hospitality
Hotel Management Fundamentals
Understand how hotels operate and how departments work together to deliver profitable guest experiences.
⏱ 1 Week🌐 English & Arabic
What you'll learn
- ✓Describe hotel structure and departments
- ✓Understand rooms and F&B operations
- ✓Use key hotel KPIs such as occupancy and RevPAR
- ✓Apply service standards and brand standards
- ✓Lead hotel teams effectively
Who this is for
- →Hotel supervisors and junior managers
- →Hospitality graduates
- →Staff moving between hotel departments
- →Hotel owners' representatives
Prerequisites
No formal prerequisites are required.
Price available on request
Upcoming Dates
Oct 19, 2026
Dubai
Nov 23, 2026
Kuala Lumpur
Nov 30, 2026
Sharm El Sheikh
Dec 7, 2026
Barcelona
Dec 14, 2026
Auckland
Certificate Included
Group Discounts Available
In-house Delivery Option