IT, Networks & Telecommunications
IP Telephony & VoIP Basics
Understand, set up and support VoIP phone systems, SIP trunks, unified communications and Teams Phone.
⏱ 1 Week🌐 English & Arabic
What you'll learn
- ✓Explain how voice is carried over IP networks
- ✓Describe SIP, RTP, codecs and the components of a VoIP system
- ✓Configure extensions, call routing and features on an IP PBX
- ✓Apply quality of service to protect voice traffic
- ✓Secure VoIP systems and troubleshoot call quality issues
Who this is for
- →Network and system administrators
- →IT support engineers responsible for phones
- →Telecom technicians moving to IP
- →IT staff planning a phone system migration
Prerequisites
Basic networking knowledge.
Price available on request
Upcoming Dates
Nov 2, 2026
Dubai
Nov 23, 2026
Singapore
Dec 14, 2026
Madrid
Certificate Included
Group Discounts Available
In-house Delivery Option