Quality, Productivity & Operational Excellence
Total Quality Management (TQM)
Build an organisation-wide commitment to quality, customers and continuous improvement.
⏱ 1 Week🌐 English & Arabic
What you'll learn
- ✓Explain TQM principles and quality gurus
- ✓Focus processes on customer needs
- ✓Engage leaders and employees in quality
- ✓Use core quality tools
- ✓Plan a TQM improvement programme
Who this is for
- →Managers and supervisors
- →Quality and excellence staff
- →Public sector employees
- →Service and production teams
Prerequisites
No formal prerequisites are required.
Price available on request
Upcoming Dates
Oct 19, 2026
Cairo
Nov 16, 2026
Kuala Lumpur
Dec 7, 2026
Doha
Certificate Included
Group Discounts Available
In-house Delivery Option