Sales & Business Development
Upselling & Cross-Selling Techniques
Increase the value of every sale by recommending the right additional products and upgrades at the right moment.
⏱ 1 Week🌐 English & Arabic
What you'll learn
- ✓Explain the difference between upselling, cross-selling and bundling
- ✓Identify the right moments and signals for additional sales
- ✓Use needs-based questions to recommend relevant offers
- ✓Present upgrades and add-ons naturally and ethically
- ✓Track average transaction value and conversion improvements
Who this is for
- →Sales representatives and retail staff
- →Customer service and contact centre staff
- →Hospitality and front-desk teams
- →Sales supervisors
Prerequisites
None.
Price available on request
Upcoming Dates
Nov 2, 2026
Istanbul
Nov 23, 2026
Dubai
Dec 7, 2026
Madrid
Certificate Included
Group Discounts Available
In-house Delivery Option